Pallet rental service case study | Pet Protect Co., Ltd., a manufacturer and distributor of pet care products
10/10/2024
Samurai Asia Editorial Departmentのアバター画像
Samurai Asia Editorial Department

Plastic Pallet, Rental Pallet, UPR Thailand

▲ Ms. Kunlaphat of UPR (2nd from left), Mr. Nitipong of Pet Protect (3rd from left)

Pet Protect Co., Ltd, a manufacturer and distributor of pet care products, was established in 2015 to introduce products that can solve problems between people and their pets. Then in 2019, Pet Protect Food Co., Ltd. was established with the main business of manufacturing and selling pet food. The company's brands, such as "Kaniva" cat food, "Kasty" cat litter, and "Kanimal" pet supplies, have gained popularity in Thailand.


▲ Examples of product brands marketed by Pet Protect

In this article, as a case study for utilizing UPR's Pallet rental service , we interviewed Mr. Nitipong, Managing Director of Pet Protect, about how the service was introduced and his impression of it.


Durability of pallets is essential for maintaining the quality of pet food

Pet Protect takes the storage of pet food in its warehouses very seriously, taking care to ensure that all products are kept in perfect packaging. However, when transported by forklift, damage to the pallet itself and pet food products can easily occur, and the company had the following problems

・The unbranded black pallets previously used were damaged due to collisions with forklift, etc.
・The load-bearing capacity of pallets were low, and broke easily when heavy objects were placed on them.
・The company tried welding steel to the pallets to increase their strength, but this was time-consuming and costly.

<Pet Protect's requirements for pallets>
✔ Sturdiness and durability
✔ Load-bearing capacity of 1 ton or more


UPR's square green pallets that contribute to warehouse operation efficiency.

The company learned about UPR's pallet rental service on the Internet and, after using the service on a trial basis, decided to actually implement the service. It has been using the service for almost two years and is very satisfied with the quality of the pallets and the quality of service provided by the UPR staff.

▲ UPR pallet used by Pet Protect
Size: 1,100L × 1,100W × 150H (mm). It supports a load capacity of 1.0 ton when transporting and 4.0 ton when stationary.

■ Pallet quality
The square shape makes it easy to place in a container, and it is easy to use because there is no need to close the corners when arranging. Also, it is easy to transport and saves time.

The green pallet, which is not often seen at other companies, is easy to see even in the warehouse, so it is easy to find the pallet when receiving the goods.

Warehouse,Plastic Pallet, Rental Pallet, UPR Thailand

▲Products being transported in the warehouse

■ Service by the staff
The products are placed on pallets that are stack up on top of each other, leading to frequent use, but UPR's staff always respond quickly. It is very helpful because they supply the right number of pallets when needed.

“We find the green square pallets we use are the most user-friendly pallets in our warehouse. We have designed new packaging boxes that are the perfect size to fit the pallets, which further improved the efficiency of transporting products and loading them onto trucks. Previously, we had to manually transport the products one box at a time, which took one to two hours, but after the pallets were introduced, the work can be completed in just 15 to 20 minutes." (Mr. Nitipong of Pet Protect)


Warehouse,Plastic Pallet, Rental Pallet, UPR Thailand

▲ Product boxes designed to fit the pallet size perfectly have made operations even more efficient.

Satisfied with smooth communication of UPR staff Continued adoption of pallet rental service at the new warehouse

The company is planning to open a new warehouse due to business expansion and intends to continue using UPR's pallet rental service.

“We definitely want to implement UPR’s rental pallet service in our new warehouse. UPR’s pallets are strong, durable, and of good quality, so we would almost want to recommend them to other businesses. Further, UPR's staff are a reliable partner because they communicate well with us and are very understanding of our warehouse operations, even when pallets are damaged,” says Mr. Nitipong.


Cooperation: Pet Protect Co., Ltd.

Manufacturer and distributor of pet care products. Its brands include "Kaniva" cat food, "Kasty" cat litter, and "Kanimal" pet supplies. The company's motto is "to provide top-quality products that solve problems between people and their beloved pets.”


If you are interested in rental services for plastic pallets and racks (product shelves) or if you are considering purchasing plastic pallets in Thailand, please contact us using the form below.

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